Contact Us Let's Plan Something Magical
Contact Magical VIP Visits for help with mascot visits, princess parties, superhero appearances, school entertainment, Santa experiences, care-home visits, community events and bespoke children's entertainment across Norfolk, Cambridgeshire, Peterborough, Suffolk and surrounding areas.
Whether you already know exactly what you want or need help choosing the right character and visit format, our contact us page gives you the quickest ways to tell us about your event.
Contact Magical VIP Visits Your Way
For a new event enquiry, the contact form is usually the most useful option because it collects the information we need to check availability properly. You can also contact us by email or phone when appropriate.
Online Enquiry Form
Best for new party, school, care-home, community and corporate enquiries because you can send the date, location and event details together.
Go to the contact formEmail Us
If you prefer email, contact Magical VIP Visits directly. Including your event date and postcode in the first message helps us respond more efficiently.
magicalvipvisits@gmail.comCall Us
For straightforward questions or an existing booking, you can contact us by phone. During performances or care work we may not always be able to answer immediately.
07572 985424Not Sure Which Character or Service to Choose?
You do not need to have every detail decided before you contact us. Tell us the age of the children, where the event is taking place, the approximate guest numbers and the type of celebration you are planning.
We can then point you towards the most suitable options across our mascot hire, princess parties, superhero parties, school entertainment, seasonal experiences and event entertainment.
If your chosen character is not suitable for the venue, age group or format, we would rather explain that clearly and help you find a stronger alternative than simply accept a booking that will not work well.
When Should You Contact Us?
Our contact us page is for both private customers and organisations. If your enquiry is more complex than a standard online booking, sending the details first allows us to recommend the right format.
Birthday & Family Events
Contact us if you need help choosing a character, arranging multiple performers, planning around a venue or checking a date before booking.
Schools & Nurseries
Use the form for reward days, reading events, seasonal visits, assemblies and larger school entertainment that needs a tailored schedule.
Community & Corporate Events
Councils, cinemas, shopping centres, businesses, festivals and event organisers can contact Magical VIP Visits with timings, audience size and appearance requirements.
Send Your Enquiry
Complete the form below and include as much information as you can. The form asks for your preferred event date, event type, character or service, venue or postcode, approximate number of children and any extra details that may help us understand what you need.
What Happens After You Contact Magical VIP Visits?
We review the information you send and check what is practical for the requested date, location and event type. If we need more detail before recommending an option, we may ask about timings, access, parking, guest numbers or how you would like the character to be involved.
For standard party bookings, you may be directed to the relevant online booking page once the right service is clear. Schools, businesses, councils, community organisers and larger events may require a more tailored quotation or schedule.
Please avoid sending several separate messages about the same enquiry if possible. Keeping the event information together makes it easier for us to respond accurately.
Contact Us for Events Across East Anglia
Magical VIP Visits is based in Downham Market and serves families, schools, care settings and event organisers across Norfolk, Cambridgeshire, Peterborough, Suffolk and surrounding communities. For bookings further away, contact us with the postcode so travel can be checked before anything is confirmed.
Contact Us FAQs
A few quick answers before you send your enquiry.
What information should I send?
Your preferred date, location or postcode, event type, chosen character if known, approximate number of children and any important event details.
Can I contact you if I am not sure which character to book?
Yes. Contact us with the ages, event type and what the child enjoys, and we can point you towards the most suitable current options.
Can schools, businesses and councils use this form?
Yes. The contact form can be used for school visits, community events, cinema appearances, corporate family events and other bespoke bookings.
Can I book online instead?
Many standard experiences can be booked through our online booking page. Contact us first if the event is unusual or needs multiple performers.
Are your performers DBS checked?
Our performers are DBS checked. You can learn more about DBS checks from the official Disclosure and Barring Service.
Where can I read your safeguarding information?
For general child-safety guidance, the NSPCC Keeping Children Safe resource is also available.
What if my enquiry is about an existing booking?
Please include the name used for the booking and the event date. This helps us identify the correct booking quickly.
Can I contact Magical VIP Visits by phone?
Yes. You can call 07572 985424. If we are performing or unavailable, the online form or email is often easier to respond to accurately.
Let's Create an Experience They'll Remember
Contact Magical VIP Visits today with your date, location and event plans, or use online booking if you already know the experience you want.